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Arcane software development processes coupled with the inseparable nature of monolithic ERP business functions have long inhibited individual organizational elements from making productive and proactive business process decisions. This legacy approach to business process solutions is responsible for today’s costly implementation failures and the inability to adapt to changing business needs.

Today’s trends such as “Software as a Service” (SaaS), open systems and plug-and-play are being driven by the necessity to eliminate technology as a barrier to change. These trends promote business process decisions over technology and remove the fiscal risk of evolving enterprise applications.

A focus on business need encourages a collaborative, knowledge-driven approach where the business process owner and advisory experts are empowered to achieve transparency, compliance and policy governance. This approach emphasizes making and capturing business process decisions and not the mechanics of the enabling technology.

Driving change is based on the premise that every decision is a learning experience


A knowledge-driven environment promotes making decisions not avoiding decision making.

  • Decisions are documented and configured iteratively and rapidly.
  • Effects of decisions as well as unanticipated results can be reviewed and analyzed prior to implementation.
  • Removes compliance as a barrier to making business decisions.
  • Decisions can be quickly undone or modified to fit your process or organizational realities.
  • The time, effort and risk to achieve and implement the right decision is drastically reduced.

For nearly 20 years, DSI has been developing and refining a collaborative, knowledge-driven approach that allows agencies to move beyond baseline compliance and achieve agency-specific goals. Compliance and governance decisions become powerful business tools when supported by our acquisition experts and captured in DSI’s KnowledgeBaseTM.