Services & Support | Training |
Refresher / Upgrade Training
Refresher / Upgrade Training
Refresher Training
A hands-on, instructor-led refresher
training class aimed at users who have used AAMS or have
been through new user training but have been away from the
system for a while, changed roles, or otherwise need to
refresh their skills. DSI's instructor will work up
front with the user community to determine the specific topics to be
covered over the course of 2 days, then conduct the session itself.
New Feature Training
A session up to one day long to bring
existing users up to speed on the changes and new features
that have been added to AAMS since the last quarterly
release. Clients can choose between an instructor-led,
hands on session or an instructor-led, lecture-only
session. DSI will provide updates to the standard training
material to cover the new functionality.
Customized Training
Upgrade Tailored Training Material
Updates to AAMS functionality may drive
downstream updates to DSI's standard AAMS training
material. Consequently, if DSI's standard AAMS training
material has been customized for a specific user community,
the customized material may need to be updated, as well. In
this case, DSI will work with the user community to update
the customized material to reflect the new product
functionality. DSI will also work to update custom training
material to reflect changed business processes, product
configurations, etc.
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