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Services & Support | Overview | Upgrade Impact Assessment / Update Tailored User Documentation

Upgrade Impact Assessment / Update Tailored User Docs

Impact Assessment

Following the release of a DSI product update, DSI will assess the product changes against the current business processes (documented in custom user guides, to-be process definitions, etc.) to identify processes that may be impacted and describe the nature of the impacts.  DSI will deliver a Change Impact Assessment document to the client that describe the analysis results.

Update To-Be Process Definition

DSI will work with the user community to define changes to the previously developed to-be processes that are driven by the change impact assessment.  DSI will update the to-be process to reflect the changes.

Other Documentation

DSI will update the Custom Users Guide to reflect the updated process definition.  DSI will update the quick reference guides to reflect the updated Custom Users Guide and To-Be Process Definition.  DSI will update other documentation, as appropriate, to incorporate changes introduced in the new product release.


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